Question 1

What services do you offer?

Accepted Answer

We offer a wide range of services including therapy, orthopedics, neurology, and pain management. For a full list of our services click Specialties on our menu / navigation bar located on top.

Question 2

What services do you offer to accommodate patients with disabilities?

Accepted Answer

We provide handicap accessible facilities and restrooms. We also provide interpretation services for deaf patients who are proficient in American Sign Language (ASL).

Question 3

What are your hours? Are you open on weekends?

Accepted Answer

Each facility and clinician's hours of operation vary. Please call our office at (718) 667-7500 to inquire.

Question 4

Can I complete forms before my visit to your office?

Accepted Answer

Yes you can! Visit our Forms page and select the appropriate paperwork.

Question 5

Can you send my medical records to my specialist?

Accepted Answer

Yes. Please contact our medical records department at (718) 667-7500 ext. 821 to begin the process.

Question 6

Is there a fee to complete forms?

Accepted Answer

Yes, there is a fee. We ask that you bring your form to your physician's office and request for it to be completed.  Depending on the form you'll be told the fee.

Question 7

Do you provide interpretation services?

Accepted Answer

Yes, we provide interpretation services for limited-English proficient patients (LEP), and deaf patients who are proficient in American Sign Language (ASL).

Question 8

Who do I speak to if I have a complaint or issue regarding my visit?

Accepted Answer

For any complaints or issues, please contact our Patient Advocate by phone: (718) 667-7500 ext. 175 or email: SI-patientrelations@orlincohen.com.

Question 9

Who can I share my positive experience with?

Accepted Answer

We would love to hear your feedback! You may share it with any of our staff at the offices you visited or you can share it here: click on Share Your Story.    Should you prefer to speak with our Patient Advocate, please call (718) 667-7500 ext. 175 or email SI-patientrelations@orlincohen.com.

Healthcare Associates in Medicine is proud to announce we are now a Division of Orlin & Cohen Medical Specialists Group

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